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Shipping and Returns
Over 80,000 Items in Stock Today!
NITRO-PAK offers the largest selection of preparedness gear & long storing foods on the planet. You would have to search dozens of catalogs to find just a few of the products we offer. We make shopping fun and affordable. Nitro-Pak is your source for hassle-free one-stop shopping. Give us a call or order online today!
We Ship Most Items UPS Ground
BE SURE TO INCLUDE YOUR COMPLETE STREET ADDRESS since UPS will not deliver to P.O. Boxes.
Other Fees such as signature required and delivery conformation are not included in our free shipping, such request will result in additional $5.00 per box charged at the time of shipping.
We DO NOT Accept International Orders Online
However, we DO ship international via our toll free number: 1-800-866-4876.
Large Orders
On orders over 800 lbs, please contact us either by phone or e-mail.
Return Information
We want you to get exactly what you’re looking for, even if it’s not the first thing you buy. That's exactly why Nitro-Pak offers you a return policy designed to help you get just what you want.
- Returns made simple
Every purchase made at Nitro-Pak.com can be returned or exchanged, with the exception of food items. - No aggravating restocking fees
Every item we sell can be returned for a full refund without any restocking fees. - No receipt? No problem
Our computer system keeps a record of your purchases so you don't have to. Just return any non food item purchase with in 120 days of purchase and we'll refund it or exchange it. No questions. No hassles. No kidding. - TOTAL SATISFACTION GUARANTEE
Our return policy is a 120-day money-back guarantee for all non food items. This eliminates your risk by buying from NITRO-PAK! Food Items are returnable within 30 days if truly defective. - Returns
ALL RETURNS MUST have a “Return Authorization Number". Carefully repack the item with all instructions and documentation in its original container and mail back Prepaid UPS or insured U.S. Mail. We will refund shipping costs on items we determine to be defective or for shipping errors on our part.
*FREE SHIPPING is only valid and provided at no cost on orders that are accepted for deliver by the customer and not returned or refused. Orders refused or returned DO NOT qualify for Free Shipping and will incure the full cost of shipping both to and from the customer and any storage fees. Customer will be refunded the balance between amount paid less all shipping costs.
