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Ben's® 30 Tick & Insect Repellent offers protection from ticks and insects that may carry West Nile Virus (WNV), Lyme Disease, Malaria, Eastern Equine Encephalitis (EEE), and other infectious diseases. Providing up to 8 hours of effective protection, Ben's® 30's unique formula is made to evaporate slowly - so repellent stays on longer with little absorption into the skin. 1.25oz size easily fits in a day pack or pants pocket for portable protection. Don’t Get Bitten, Get Ben's®!
I was stunned. No form, letter, or refusal to take back my item, just kindness and understanding...
"No, you don't understand. I broke it. It was my fault." The customer service woman said "Our Products don’t break..."
In a day where phrases like "100% guaranteed" and "hassle-free returns" don't mean much, I have to share my story.
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