| Shipping Information |
| · Same-Day Shipping |
You'll get your order faster!
Unlike many catalog and internet companies, NITRO-PAK maintains a complete inventory of everything that we sell. This allows us to ship most orders received by 11:00 AM the SAME DAY! |
| · Over 80,000 items in stock today! |
Hassle-free one-stop shopping
NITRO-PAK offers the largest selection of pre-paredness gear & long storing foods on the planet. You would have to search dozens of catalogs to find just a few of the products we offer. We make shopping fun and affordable. Give us a call today! |
· We ship most items UPS Ground.
BE SURE TO INCLUDE YOUR COMPLETE STREET ADDRESS since UPS will not deliver to P.O. Boxes. |
· We DO NOT accept international orders online.
However, we DO ship internatinional via our toll free number: 1-800-866-4876. |
| · On orders over 800 lbs, please contact us either by phone or e-mail. |
| Return Information |
| We want you to get exactly what you\’re looking for, even if it\’s not the first thing you buy. That's exactly why Nitro-Pak offers you a return policy designed to help you get just what you want. |
1. Return Even Online Purchases at Nitro-Pak.
No matter if you bought it from our catalog or nitro-pak.com, every purchase can be returned or exchanged. |
2. No aggravating restocking fees.
Every item we sell can be returned for a full refund. |
3. No receipt? No problem.
Our computer system keeps a record of your purchases so you don't have to. Just bring in any purchase within 30 days of purchase and we'll refund it or exchange it. No questions. No hassles. No kidding. |
| 4. TOTAL SATISFACTION GUARANTEE--120-day money-back & risk-free |
5. Returns
ALL RETURNS MUST have a “Return Authorization Number". Carefully repack the item with all instructions and documentation in its original container and mail back Prepaid UPS or insured U.S. Mail. We will refund shipping costs on items we determine to be defective or for shipping errors on our part.
*FREE SHIPPING is only valid and provided at no cost on orders that are accepted for deliver by the customer and not returned or refused. Orders refused or returned DO NOT qualify for Free Shipping and will incure the full cost of shipping both to and from the customer and any storage fees. Customer will be refunded the balance between amount paid less all shipping costs. |
