100% Satisfaction Guarantee

IRON-CLAD 100% Satisfaction Guarantee

My Guarantee to You,

Since beginning our business back in 1985, it has been our mission to provide friends like you with the best tried and proven preparedness products along with the highest level of customer service in the industry. Your complete satisfaction is our highest priority on every order. To ensure that’s exactly what you receive, Nitro-Pak backs every order with our UNMATCHED ‘IRON-CLAD’ 100% Satisfaction Guarantee.

Every order you make with us has our name behind it. We're not satisfied until you’re satisfied. We back every order with our 180 Day no questions asked IRON-CLAD Guarantee. You’re the final judge, but as the old saying goes “the proof is in the pudding”. Try us, put us to the test and we're confident you will see why thousands of customers each year choose Nitro-Pak for all their preparedness needs! If you are not completely satisfied, you may return the item for a refund (see our Returns Policy for full details).

We still personally test and try every product we offer to ensure you are getting excellent value for your hard earned money. The bedrock principle that my staff and I hold fast to in deciding to offer any product is that if we would not use the same item to protect our own families or recommend it to our very best friend, we won’t offer it…period.

We know you have a choice where you buy your preparedness foods & gear and we never forget that. Every order is processes and handled right here in America by our dedicated staff of preparedness experts. When you contact us, you’ll be treated as a good friend, like the good old days walking into a country store.

Here’s our promise to you. With every order you place with us, you can expect products that really work and will protect you and your family when you need it most. You will also get excellent value for your money, receive industry leading 5-star customer service and backed by a company that still answers to a higher source.

You have my word on it!

Kristen Curley